Electronic Media Published: 05-20-96 ACTIONS SPEAK LOUDER THAN WORDS By - Joe Fedele There's a pervasive trend creeping into our industry that's hard to ignore. Just about everywhere you look, companies are selling ideas rather than products and services. That's not to say that selling an idea is a bad thing. But some companies are making promises that are too far from the reality of today's technology. Perhaps the theme song of the '90s should be ``Promises, Promises.'' This epidemic of promise-making has afflicted just about everyone from broadcast equipment manufacturers to telephone company and cable operations executives. The cable business has taken a beating in the press recently for its claims that cable modems are right around the corner. Telcos have taken their lumps for their attempt to enter the video market. And the software industry is certainly not immune. Microsoft promised it had an operating system that would be the best thing since silicon chips. What it delivered was Windows 95, which has more bugs and requires more patches than Microsoft cares to admit. Those of you smart enough not to have been a Windows 95 guinea pig will be happy to know that Windows 97 should be released soon. And then there are the broadcast equipment manufacturers. Panasonic showed up at the National Association of Broadcasters convention singing a tune of promises as it unveiled a ``semi-working'' model of its new DVC-PRO field tape editing pack. Executives proudly pointed out that both of the tape transports were functional-but the editing functions won't be ready until later in the third quarter. Sony got into the act when it introduced its competing field editor, which utilizes the new Beta SX format. However, the Sony editor wasn't even a ``semi-working'' model. It was a plastic shell, with no working guts. The real thing won't be ready for at least six months. When Panasonic introduced its nonworking, plastic mock-up to the world earlier this year, a couple of Sony reps I know poked fun by wondering aloud how well the plastic and plywood worked. It's amusing now to see the very same reps pointing at their own version of the future with pride. I suppose the lesson to be learned here is that vendors working in glass factories shouldn't throw stones. Companies ranging from Abekas to Tektronix have leapt to tell us how Fibre Channel will link their widgets to the world. Fibre Channel is a new serial digital network protocol capable of sending data at 1,000 megabits per second. Such blazing speed promises to blow Ethernet out of existence as a video delivery system. Ah, but there's that word again, ``promises.'' Since Fibre Channel is still under development, no one has anything to offer but promises. Then there's high-definition television. It's coming! It really is coming! Enough said. I seem to remember a time when only working models made it to a convention floor, while products still under development were relegated to a suite down the hall. Lately I've come to believe that our facilities are destined to become permanent beta test sites for broadcast equipment manu-facturers. Why do I get the feeling that top-notch, bulletproof product is slowly being replaced by half-tested, unfinished widgets that may be obsolete faster than my $1,000 Atari computer was back in 1985? Equipment manufacturers appear to be in a holding pattern waiting for technology and software engineers to catch up with their promises. Until then, the only promise that will come true is that we can all expect more promises.